Services
Home Visiting Service
This team includes nurses, paramedics, and healthcare assistants. They holistically assess the patients’ condition and health needs on behalf of the patients GP. They advise the GP of the treatment options and liaise with a range of other health and social care colleagues, as appropriate. They ensure that their patient, and if necessary other members of the family, get the appropriate care and support they need.
This is all supported by the Home Visiting Service Admin Lead “the hub of the service” liaising with practices and staff, ensuring visits are appropriate & safe and much, much, more!
Provided Services
Channel Health Alliance (CHA) provides a number of services on behalf of Primary Care Networks (PCNs).
This means that CHA recruits, employs and provides the governance (quality assurance and safety) to the roles/services it provides for the PCN.
- PCN Care Home Teams
- Workflow
- Clinical Pharmacists
- First Contact Physiotherapists
- Cancer Care Co-Ordinator’s
Urgent Treatment
Our Urgent Treatment Centres (UTCs) at the Royal Victoria Hospital, Folkestone and Victoria Hospital, Deal are GP-led, open at least 12 hours a day, every day and offer face-to-face appointments that can be booked through 111 or alternatively walk-in services are available. They are equipped to diagnose and deal with many of the most common ailments people attend A&E for.
UTCs ease the pressure on hospitals, leaving other parts of the system free to treat the most serious cases.
Our UTC teams work alongside other parts of the urgent care network including primary care, community pharmacists, ambulance, and other community-based services to provide a locally accessible and convenient alternative to A&E for patients who do not need to attend hospital.
You can go to an urgent treatment centre (UTC) if you need urgent medical attention, but it’s not a life-threatening situation.
Enhanced Access
GP Practices are required to provide access to some services for patients outside of normal working hours – into the evening and over the weekends. Channel Health Alliance provides these services for the Primary Care Networks within the federation. Services offered may include: wound dressing, removal of surgical clips and sutures, Physiotherapy assessments, GP and Advanced Nurse Practitioner appointments. This service is well received locally, and we receive excellent feedback.
Ask your GP practice for further details about what can be offered.
We welcome your feedback
All comments, feedback, compliments, complaints, concerns etc are welcome.
